Privacy Policy

1. Introduction

At Galtymore Dental Clinic, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our services, visit our website, or attend our clinic.

This policy applies to all services provided by Galtymore Dental Clinic and ensures that we are fully compliant with the General Data Protection Regulation (GDPR) and Irish data protection law.

2. Who We Are

Galtymore Dental Clinic provides general and specialist dental services to private and PRSI patients. In this Privacy Policy, "we", "our", and "us" refer to Galtymore Dental Clinic.

3. Information We Collect

We may collect personal information from you when you:

• Book an appointment (online, by phone, or in person)
• Complete patient medical history or consent forms
• Communicate with our staff by email, phone, or in clinic
• Subscribe to updates or marketing communications
• Apply for employment with us

Examples of data we collect:

• Name, date of birth, address, phone number, and email
• Medical and dental history, treatment details, x-rays, and photographs
• Payment details for billing purposes
• Emergency contact information

4. How We Use Your Data

We process your personal data for the following purposes:

• To provide safe and appropriate dental care
• To manage appointments, billing, and insurance claims (e.g., PRSI / HSE)
• To comply with legal and regulatory obligations
• To communicate with you regarding treatment and clinic updates
• To improve our services and patient experience

5. Legal Basis for Processing

We process your data under the following lawful bases:

• Contractual necessity – providing the treatment and services you request
• Legal obligation – complying with dental, medical, and tax regulations
• Legitimate interests – improving services, managing operations, and ensuring clinic security
• Consent – where you have given permission (e.g., marketing emails, photographs)

6. Sharing Your Data

We only share data when necessary and with appropriate safeguards. This may include:

• Dental laboratories and referral specialists involved in your care
• Service providers (IT, payment processors, insurers)
• Regulatory bodies or legal authorities if required by law

👉 We do not sell your personal data to third parties.

7. Data Retention

We keep personal data only as long as necessary for clinical, legal, and business purposes.

• Patient dental records are generally retained for 8 years after the last visit (or until age 25 for minors), in line with Irish Dental Council guidelines.
• Financial records are kept in line with Revenue requirements.

Once data is no longer required, it will be securely deleted or anonymised.

8. Security Measures

We are committed to safeguarding your data through:

• Encrypted storage and secure software systems
• Access limited to authorised staff only
• Regular monitoring of data protection practices

9. Your Rights

Under GDPR, you have the following rights:

• Access to your personal data
• Correction of inaccurate or incomplete data
• Erasure of data (where legally permissible)
• Restriction of processing
• Data portability
• Objection to certain types of processing
• Withdrawal of consent (where consent was given)

To exercise your rights, please contact us at 137galtymoredental@gmail.com

You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland:

10. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, please contact: